We pride in a robust and innovative mobile banking platform which has revolutionized banking for our customers. Pay your utilities, buy airtime, send and receive money, and access other banking services conveniently, all at the palm of your hand.

To access mobile banking services, dial *522# using your MTN line

How to activate KCB Mobile banking via KCB App - IOS Device

  • Download the KCB App from App Store.
  • Follow the activation prompts on the App by entering your mobile number that is registered for KCB Mobile banking and Mobile banking PIN as required.
  • Dial *522#
  • Go to ‘No. 8 My Account’
  • Select ‘Activate iPhone App’
  • You will receive an SMS with an activation code (code is active for 5 minutes)
  • Enter the code received to complete the activation process.
  • The App is successfully activated, and you can proceed to transact.

How to activate KCB Mobile banking via KCB App - Android Device

  • Download the KCB App from Google Play Store
  • Get started and follow the launch instructions to activate your app. Use the mobile phone number registered on KCB mobile banking and proceed to enter your KCB mobile banking PIN.
  • You will be prompted to give permissions to the App to manage phone calls, proceed to allow.
  • A security activation code will be sent to your number to authorize the activation request. You need to allow the App to automatically read this and any other notification as it authenticates your Mobile number.
  • Upon successful mobile number authentication, the app is successfully activated.
  • You can proceed to transact on the KCB App for Android.

Conveniently pay your KPLC Post-paid, DStv, GOtv, Star Times, Nairobi Water & Jambo Jet bills from your account anytime, anywhere.

Easily buy MTN airtime.

You can conveniently transfer money to any KCB account & MTN wallet with ease.

Pay tax and electric power

Enroll for Simba Points by dialing *522#, transact on mobile banking, with your credit, debit or pre-paid card, on i-Bank to earn points. Redeem your Simba Points for airtime, cash & more exciting rewards.

Coming soon!

View exciting discounts & offers available to customers with KCB cards (prepaid, debit & credit) by click here.

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