In 2005 after the and the signing of the Comprehensive Peace Agreement (CPA) in Naivasha, Kenya, a team was tasked with undertaking a feasibility on possible establishment of KCB bank operations in South Sudan.
To drive efficiency whilst growing market share in order to be preferred financial solutions provider in Africa with global reach
To be the preferred financial solutions provider in Africa with global reach.
For People. For Better.
Our purpose is why we exist.
It’s about working every day for our customers, for our colleagues and for everyone in the communities we serve. We need to have the drive and ambition to make things better, improving our organization each and every day.
In touch with our customers. Looking out for our colleagues. Proactive, enhancing their lives.
One team. Going beyond banking to lifestyle, connected to new ideas. Digitally enabled.
Never accepting the status quo. Acting with purpose and direction. The head and the heart guides us./p>
Get to know your customers and the people you work with personally. Anticipate internal and external customers’ needs and be proactive in providing support.
Act as one team; one KCB Group. Get inspired by other industries’ innovations and look for ways to apply these to KCB Group.
Challenge the way things are done in a constructive way. Share ideas to make things better. Be passionate.
We express ourselves in a natural, friendly way, conveying an approachable brand (without being colloquial or overly casual).
We communicate in an inclusive way; a positive force that brings people together (without making generalisations or being virtuous).
As the undisputed leader, our communications are bold, clear and to the point (without being boastful or assertive).
We use data and a single customer view to customise the delivery of products and services in line with customers' individual circumstances.
We ensure people are treated as one customer striving for continuity across physical and digital, removing silos, repetition and bureaucracy.
We look for ways to make experiences meaningfully different; to find opportunities to break the mould in a way that makes things better.
In 2005 after the and the signing of the Comprehensive Peace Agreement (CPA) in Naivasha, Kenya, a team was tasked with undertaking a feasibility on possible establishment of KCB bank operations in South Sudan.
The first was setup after relocation of humanitarian operations centered at Lokichoggio to Rumbek and thus the KCB Branch’s operations were equally moved to Rumbek at the hotel named Affex. This was the first KCB Branch in South Sudan in 2006. In June 2006, a second branch was opened at Juba Town. In 2007, KCB head Office was setup and in 2009 the bank opened multiple branches within the year; Bentiu, Malakia, Rock City, UNMiss Juba and UNHouse. In 2010, Bilfam Branch and Konyokonyo branches were opened.
The headquarters of KCB Bank South Sudan was moved from Juba town to the current location at Buluk Plaza, Ministries Road. Over the next couples of years, the bank embarked on opening more branches and by October 2013 it had a total of 23 branches spread across the country. Munuki branch opened within Juba City did not open for operations. Upon the outbreak of civil war in 2013, three branches Bentiu, Bor and Malakal were closed with closure of Rock city and Yei thereafter.
In Dec 2015, the SSP was devalued due to acute shortage of foreign currency in the market and negative balance of payments which was further exacerbated by the outbreak of the second civil war that lasted up to the 2018. The devaluation triggered hyperinflation in the economy forcing the Bank to change its operating model which led to further closure of 9 branches in 2017. Recently KCB has started reopening the branches; KCB Torit and recently Yei Branch which were closed in 2016 due to the second wave of civil war.